FAQ

How do I get my ticket?

Your e-ticket is emailed to you after payment — usually within minutes. See our Shipping & Delivery Policy.

Can I cancel or change my booking?

Yes, subject to the airline/hotel fare rules and our service charge. See our Refund & Cancellation Policy.

Is payment secure?

Yes. Payments are processed via PCI-DSS compliant gateways; we do not store your card details.

Which currency will I be charged in?

The currency is shown by your location (INR in India, AED in the UAE). The amount is confirmed before you pay.

I'm a travel agent — can I register?

Yes. Visit Travel Agency Registration to open a free B2B account.

Need help? Email info@journeydeal.com.